Knowledge Loop capabilities are created leveraging the latest Web 2.0 technologies which allows you to quickly and easily integrate them with your existing enterprise applications and portals using Web services and XML-based APIs. This standards-based approach allows you to offer valuable new collaborative customer support and account management functionality to your customers, partners, and suppliers. At the same time, it enables you to dramatically reduce the cost, complexity, and time to deployment of these valuable new capabilities. Knowledge Loop works with the leading enterprise CRM applications, using technology compatible with both the Microsoft .NET and Java Enterprise Edition platforms, as well as other architectures.

Knowledge Loop products can be deployed on most leading commercial application servers and relational database technologies. For organizations desired to stay with the open source technologies, Knowledge Loop solutions can leverage Apache WebServer, JBoss Application Server, MySQL and PostgreSQL database servers.